Privacy Policy

How we handle your information

This policy explains how SHANGHAI JILUXO TECHNOLOGY CO., LTD. handles information when you visit the Jiluxo website or submit an inquiry.

Information we collect

When you submit an inquiry, we collect your name, organization, contact details, requirements and technical environment, along with your source IP where reliably available, browser identifier, estimated device and operating system, language, timezone, screen and viewport sizes, submission and referring pages, submission time and completion duration. Page URLs exclude query parameters. We do not build cross-site device fingerprints or collect precise location.

How we use it

We use this information to respond to inquiries, understand deployment and compatibility needs, identify spam and protect the website. Inquiry details and submission context are stored in our inquiry database and emailed to our sales or support staff through Resend.

Retention and protection

We apply reasonable technical and organizational safeguards and retain information only as long as needed for business, compliance or dispute-resolution purposes.

Your choices

To request access, correction or deletion of submitted information, contact us through the website contact page.